Emotional intelligence at work
Emotional intelligence at work
“Without emotions, it is impossible to transform darkness into light and apathy into movement”. (Carl Gustav Jung)
Emotions set us in motion and provide us with essential information about what we are experiencing. What to do with this information, your own and that of others. Act, react, ignore…. And what if we simply listened to them first?
We take you on a journey to discover what emotions are, what they are used for and how to manage them. What can we do with them to move forward, motivate and create a climate of openness and collaboration?
Objectives
- Following these 2 days, you will be able to identify your emotions, listen to them, question those of others, take them into consideration and manage them in the context of the company.
- Identify and name emotions
- Develop and practise your emotional and relational intelligence
- Managing emotions
- Creating authentic communication
- Valuing diversity
Programme
Day 1
- Defining emotions, feelings and needs
- Discovering degrees of emotional awareness and barriers
- Identifying emotions: those I feel, express and welcome
- Detecting parasitic feelings
- Investigating the links between the body and emotions, and between language and emotions
- Expressing and listening to emotions
Day 2
- Projecting emotions onto others – what are the effects?
- Questioning emotions
- Is it always appropriate to listen to emotions?
- Managing emotions
Duration
2 days (14h)
Schedules
9h - 17h
Fo who
Team managers, people managers, direct and matrix team leaders or executives and employees wishing to improve their relationship management at work
Inscription
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